Since we offer a technical solution, we cannot say that we never do. A prerequisite for achieving high operational reliability is a modern and well-developed technical platform, redundant infrastructure, and reputable suppliers and partners. But that is not enough. The knowledge of how systems are designed, managed, and operated are crucial factors for high reliability. With long experience and extensive knowledge of transaction-intensive real-time systems for cloud services, a high level of availability is maintained.
Every call gets through to MiniVoice via redundant direct connections from Telia’s network. Calls to response group members also get through primarily via Telia – but via diversion and direct connections to all Swedish mobile networks. This route is also available to group members.