A REGISTRATION AUTHORITY CHOOSES MINIVOICE FOR ITS OFFICER ON STANDBY-FUNCTION
Following the Government’s decision in October that more authorities should implement the function of an Officer on Standby, a registration authority has now chosen MiniVoice as its partner. As part of this, MiniVoice will be the provider of their 24-hour emergency telephone service. The authority in question faces requirements from the Governments recent decision to […]
SWEDISH REGION CHOOSES MINIVOICE FOR THE OFFICER ON STANDBY FUNCTION
One of Sweden’s regions is switching from a solution with a forwarded mobile phone to a stand-alone redundant mobile call group service for calls and text messages. The region has also chosen the MiniVoice call group service for the Officer on Standby function. The region has been a user of MiniVoice with a function […]
MORE AUTHORITIES WILL HAVE AN OFFICER ON STANDBY
When unexpected events occur, it is crucial for organizations to have systems in place to ensure that critical calls get through. On October 10th, 2023, the government decided that more state authorities should have the function of an Officer on Standby. How do you act when something unforeseen happens and your regular communication solution is […]
PHYSICAL TELEPHONE SWITCHED TO CLOUD SOLUTION
An emergency function at one of Sweden’s local airports for commercial aviation and rescue services has for decades used a telephony solution that was phased out in the spring of 2023. It was based on fixed telephony with several limitations, including a physical telephone that was manually connected to the employee who was currently on […]
NEW FEATURE – REPONSE GROUP TEXT MESSAGE
Send text messages to multiple clients/customers simultaneously Employees or administrators can now write a text message in the web portal that is distributed to several recipients simultaneously. Simplify, for example, confirmation of appointment booking and information to clients and interpreters with a text message distributed to several people. The text message can be unidirectional […]
CUSTOMIZED SOLUTION MAKES LIFE EASIER FOR THE COMMUNICATION AGENCY
The Communication agency 8190 uses MiniVoice for easier administration and better support. With a customized switchboard solution, they can add value to their customers and facilitate internal work in more than one way. – We work with all kinds of modern communication. For example, when we have launched a new website, we want to be […]
NEW FEATURE – GROUP ALERTS IN A RESPONSE GROUP!
MiniVoice Premium is constantly evolving to get better for the user, by catering to a mobile way of working and an increased level of service. The latest feature now available is group alerts in response groups. The group alert function alerts administrators, selected employees, and external consultants/functions if no member is logged in. In addition […]
RESPONSE TEAM SERVICE BECAME THE SOLUTION FOR MAXIMUM AVAILABILITY
The Norwegian organization needed a more flexible solution that ensured their on-call service was available 24 hours a day, every day of the year. The expected number of calls is low but the demand for availability is high. When problems arise, their “duty officer” needs to be contactable – and the answer was the MiniVoice […]
CORONAVIRUS INFORMATION NUMBERS IN DIFFERENT LANGUAGES
As the coronavirus changed our country, many companies, organizations, and regions had to review their procedures and act quickly. One of Sweden’s larger regions turned to MiniVoice to help them adapt quickly. The region needed to be able to quickly share information and answer questions from everyone, regardless of language and reading skills. There was […]
SUCCESSFUL COOPERATION WITH HOLM SECURITY
In 2019, MiniVoice has been commissioned to provide services to the company HOLM Security Sweden, a very successful collaboration. HOLM Security offers automated and continuous vulnerability analyses on networks and web applications in both public and local IT environments. Jens Dahlkvist, salesman at HOLM Security specializing in the Norwegian market, is one of the users […]
