SWEDISH REGION CHOOSES MINIVOICE FOR THE OFFICER ON STANDBY FUNCTION

One of Sweden’s regions is switching from a solution with a forwarded mobile phone to a stand-alone redundant mobile call group service for calls and text messages. The region has also chosen the MiniVoice call group service for the Officer on Standby function.   The region has been a user of MiniVoice with a function […]

MORE AUTHORITIES WILL HAVE AN OFFICER ON STANDBY

When unexpected events occur, it is crucial for organizations to have systems in place to ensure that critical calls get through. On October 10th, 2023, the government decided that more state authorities should have the function of an Officer on Standby. How do you act when something unforeseen happens and your regular communication solution is […]

PHYSICAL TELEPHONE SWITCHED TO CLOUD SOLUTION

An emergency function at one of Sweden’s local airports for commercial aviation and rescue services has for decades used a telephony solution that was phased out in the spring of 2023. It was based on fixed telephony with several limitations, including a physical telephone that was manually connected to the employee who was currently on […]

NEW FEATURE – REPONSE GROUP TEXT MESSAGE

Send text messages to multiple clients/customers simultaneously   Employees or administrators can now write a text message in the web portal that is distributed to several recipients simultaneously. Simplify, for example, confirmation of appointment booking and information to clients and interpreters with a text message distributed to several people. The text message can be unidirectional […]

CUSTOMIZED SOLUTION MAKES LIFE EASIER FOR THE COMMUNICATION AGENCY

The Communication agency 8190 uses MiniVoice for easier administration and better support. With a customized switchboard solution, they can add value to their customers and facilitate internal work in more than one way. – We work with all kinds of modern communication. For example, when we have launched a new website, we want to be […]

NEW FEATURE – GROUP ALERTS IN A RESPONSE GROUP!

MiniVoice Premium is constantly evolving to get better for the user, by catering to a mobile way of working and an increased level of service. The latest feature now available is group alerts in response groups. The group alert function alerts administrators, selected employees, and external consultants/functions if no member is logged in. In addition […]

RESPONSE TEAM SERVICE BECAME THE SOLUTION FOR MAXIMUM AVAILABILITY

The Norwegian organization needed a more flexible solution that ensured their on-call service was available 24 hours a day, every day of the year. The expected number of calls is low but the demand for availability is high. When problems arise, their “duty officer” needs to be contactable – and the answer was the MiniVoice […]

CORONAVIRUS INFORMATION NUMBERS IN DIFFERENT LANGUAGES

As the coronavirus changed our country, many companies, organizations, and regions had to review their procedures and act quickly. One of Sweden’s larger regions turned to MiniVoice to help them adapt quickly. The region needed to be able to quickly share information and answer questions from everyone, regardless of language and reading skills. There was […]

SUCCESSFUL COOPERATION WITH HOLM SECURITY

In 2019, MiniVoice has been commissioned to provide services to the company HOLM Security Sweden, a very successful collaboration. HOLM Security offers automated and continuous vulnerability analyses on networks and web applications in both public and local IT environments. Jens Dahlkvist, salesman at HOLM Security specializing in the Norwegian market, is one of the users […]

NEW FEATURES IN MINIVOICE 3.0!

Over the years, MiniVoice has developed in line with the needs of the world around us. When we now release our app connection with MiniVoice 3.0, the new features are at the forefront and will make a big difference for all organizations that use the service. – We have many exciting news in MiniVoice 3.0, […]